Dialpad and Surfboard: A New Era of Workforce Management and Customer Engagement
In a significant strategic maneuver, Dialpad, the pioneering AI-powered communications intelligence platform, has announced its acquisition of Surfboard, a disruptive UK-based workforce management company. This development coincides with Dialpad’s remarkable achievement of reaching $300 million in annual recurring revenue (ARR), underscoring its rapid growth in the competitive tech landscape. Founded in 2021, Surfboard has established…