Helpt, a U.S.-based leader in technical and customer service solutions, has successfully raised $850,000 in seed funding from Dealbrook Holdings II. This significant investment will accelerate Helpt’s growth by expanding its service offerings, advancing platform development, and enhancing its sales and marketing efforts.
Founded in 2022 by Matthew Pincus and David Sohn, Helpt delivers a flexible, human-centered technical support service that integrates seamlessly with client operations. The company’s commitment to round-the-clock, personalized customer support has driven a remarkable 100% year-over-year growth in its customer base.
Matthew Pincus, Co-founder of Helpt, expressed enthusiasm about the new funding: “Partnering with Dealbrook marks a pivotal step for us. This investment will enable us to scale our services and further refine our platform, positioning us to better serve growing businesses across various sectors.”
Dealbrook Holdings II, LLC, known for its successful investments in managed services and IT, will join Helpt’s board of advisors. A representative from Dealbrook praised Helpt’s innovative approach, stating, “Matthew, David, and their team have crafted an exceptional service addressing a critical market need. We are eager to support their growth and vision.”
Editorial Opinion
Helpt’s recent funding underscores the increasing demand for adaptable, high-quality customer service solutions in today’s fast-paced business environment. As companies strive for enhanced customer experience and operational efficiency, Helpt’s approach offers a compelling model for integrating technical support with business growth strategies.
The substantial investment from Dealbrook Holdings II reflects confidence in Helpt’s ability to scale effectively and address evolving market needs. By leveraging this capital to enhance its platform and expand its market reach, Helpt is well-positioned to solidify its role as a key player in the technical support industry. The company’s focus on personalized, human-centered service sets it apart in a crowded market, making it a notable example of innovation in customer service.
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